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Tenants guide to letting

>Deposit in the first rental payment
>The Letting Agreement Between Landlord & Tenant
>Arranging utilities
>Provision of keys
>Check-in procedures
>Your Safety
>Renewing your lease
>Return of deposit

Deposit in the first rental payment

We take 6 week's worth of rent as deposit along with your first rental payment. The deposit is kept by the Landlord. The Landlord has the right to deduct monies for such things as arrears of rent, cleaning of the property not being done in accordance with the agreement, breakages etc. The remaining deposit monies will be returned to you by the Landlord at the end of the tenancy. Please note decisions on deductions will be made by the Landlord.

We encourage our landlords to arrange a professional inventory report. This provides a record of the contents (such as small household appliances, crockery) and the general interior/large household appliances (e.g. fridge). An inventory report is done both at the beginning and end of the tenancy. If a landlord does not arrange an inventory we prepare a report called an Check-In Report. This records the general condition of each room (the walls, appliances, curtains, lighting etc) which will be compared against a report done at check out stage. These reports assist the landlord in deciding whether or not any deposit should be retained

Rent payments should be made to your Landlord as arranged by him or her. We only take the first rental payment from you along with your deposit and an administration charge. From there after you must pay the landlord direct. Rent payments should take place on the same date as when you moved in. For example, if you moved in on the 28th March, rent payments must take place on 28th of each month. This is in line with the terms of the Tenancy agreement between you and the landlord. If you experience difficult in paying rent at any time you must immediately notify the landlord. >Top

The Letting Agreement Between Landlord & Tenant

You will be provided with a copy of the contract you sign known as the Tenancy Agreement. Both you and the landlord/Whitemews lettings are required to sign the Tenancy Agreement. This will form your letting contract. The agreement used is called an assured shorthold tenancy. This entitles the landlord to possession of the property at the end of the tenancy period. Normally the Tenancy period is for 12 months.

Where the Landlord has instructed or accepted a break-clause, this normally provides, under Clause 10 of the Tenancy Agreement, a right for either the Landlord and/or the Tenant to terminate the Agreement after 6 months - but with 2 months notice period (8 months occupation in total). This notice has to be served in writing by the party giving notice. Any special requirements, such an extra item the landlord agrees to supply e.g. a bed, or variations to the standard tenancy agreement will be listed in a Rider document and attached to the Tenancy agreement. You should note that the landlord does not have an obligation to carry out pre-contact promises of furnishings or repair unless they have been listed on the Rider attached to the Tenancy Agreement. This does not apply to items which are required by statute or properly arise after occupation.

Whitemews lettings will go through the Tenancy Agreement with you. For reference, you'll be provided with a copy of this once both parties have signed. Generally the points you should note under the Tenancy Agreement are:

1. The Tenancy Agreement is between you and the Landlord.
2. All Tenants have joint and several liability under the Tenancy agreement.
3. You are contracted to stay in the property for the duration stated in the Tenancy Agreement. The assured shorthold Tenancy agreement means that the Landlord has already served formal Notice to you to give up possession on the date stated in the Tenancy Agreement.
4. Where a Guarantor has entered into an Agreement, in the event of the Tenant not meeting the obligations under the Agreement, the Guarantor would be liable to accept responsibility. >Top

Arranging utilities

The arrangement in almost all cases is that the Tenant has to pay gas, electricity, telephone and local authority council tax. Usually the Landlord pays the water rates. However some Tenants have to pay for water (usually where there is a water meter), and if this is the case this will be stated in the Tenancy agreement. You should liaise with the landlord to obtain details needed to put services in your name. Electricity and telephone services must be applied for at least 4 working days before moving. >Top

Provision of keys

Whitemews ask the Landlord to provide a set of keys for each tenant renting the property. Under no circumstances are locks to be changed by the tenant without prior approval of the landlord. Tenants must ensure they return all keys at the end of the tenancy period, otherwise monies will from deposit money will be kept to pay for replacing locks. >Top

Check-in procedures

We ask the Landlord to provide a set of keys for each tenant renting the property. Whitemews will arrange to check you in to the property. At this stage a report, (an inventory or Check-In Report) will be prepared to record the condition of the property. We ask you to sign this report to clarify that state of the property is as recorded. We ask the landlord to ensure that the property is clean and tidy prior to you moving in. We also ask the Landlord leave you any instruction or appliance manuals in a binder for your reference. >Top

Your Safety

Your safety under gas, furnishing and electrical regulations
The landlord is obliged to make arrangements to ensure that the property is safe for you under gas appliances, furnishings and electrical regulations.

The Gas Safety Regulations 1994:
All gas appliances and associated pipe work must by law be maintained in a safe condition and be checked for safety at least every 12 months by a suitably qualified engineer. Before moving into the property, you must be handed a copy of the last record of inspection. Also, a record of these checks should be in the property. Similarly, instructions for these appliances should be in the property. Please let your Landlord know immediately if you feel that these conditions are not being complied with.

The Furniture and Furnishings (Fire) (Safety) Regulations:
Amongst other matters this Act requires that all furniture must have a label clearly showing that it is fire resistant. Any new or additional furniture being put into the property must also comply with these regulations.

Low Voltage Electrical Equipment (Safety) Regulations 1989:
Electrical appliances must be checked before you move in to the property
. >Top

Renewing your lease

Some two months before the end of the lease, we will contact you to see if you would like to renew your tenancy. If you wish to stay on in the property we will seek approval from the landlord and make any necessary arrangements. If the landlord does not wish to renew the tenancy we can set about finding you alternative property if you wish. Please appreciate that if you are not staying in the property we may wish to show it to other prospective tenants during your notice period. Your co-operation with this would be much appreciated. >Top

Return of deposit

At the commencement of the Tenancy you would normally have been checked in and an inventory or Check-in Report outlining the condition of the property would have been compiled and signed by you. At the end of your Tenancy, a similar Check-out Report is compiled and this is where the condition and cleanliness of the property is checked and reported back to the Landlord. Normally, this document is referred to by the Landlord in deciding what deductions, if any, are to be made by the Landlord from your deposit. Whitemews cannot be involved in any decision over return of deposit - this is between the Tenant and the Landlord. You can liaise with the landlord about return of deposit, after the inventory or our Check-Out report has been done. A copy of this report will be sent to you for your reference. >Top


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See our helpful documents:

The Letting Process
Tenant's Guide